SMS Alerts

Updated February 2026

Send text message notifications for time-sensitive booking updates and reminders.

Overview

SMS alerts provide immediate notification for time-sensitive updates. Text messages have higher open rates than email, making them ideal for last-minute changes and reminders.

SMS Setup

Enabling SMS notifications takes just a few steps. Navigate to your notification settings and follow this process:

Go to Settings → Notifications → SMS
Enable SMS notifications
Configure your sender name or number
Set up notification templates

Alert Types

Fieldspace supports several types of SMS alerts, each designed for time-sensitive communication with your customers:

Booking reminder - Reminder before appointment
Schedule change - When booking time is modified
Cancellation notice - When booking is cancelled
Waitlist notification - When a spot becomes available

Configuration

Fine-tune your SMS settings to match your business needs and respect your customers' preferences:

Set reminder timing
Customize message templates
Set quiet hours (no messages late at night)
Allow customers to opt out

SMS Costs

SMS notifications are billed on a per-message basis. Here's what you need to know about costs: