Custom Templates

Overview

Custom templates let you brand your notifications and control exactly what information is included in each message.

Template Editor

The built-in template editor gives you full control over your notification content with multiple editing modes:

• Visual editor for easy formatting
• HTML mode for advanced customization
• Preview for desktop and mobile
• Version history to track changes

Merge Tags

Merge tags let you insert dynamic, personalized content into your templates. When a notification is sent, these tags are automatically replaced with the actual values:

• {{customer.name}} - Customer's name
• {{booking.date}} - Booking date
• {{booking.time}} - Booking time
• {{booking.facility}} - Facility name
• {{booking.court}} - Court or space name
• {{organization.name}} - Your business name

Branding Elements

Ensure every notification feels on-brand by adding your visual identity to templates:

• Logo in header
• Custom colors
• Footer with contact info
• Social media links
• Custom fonts

Testing Templates

Always test your templates thoroughly before activating them to make sure everything looks and works as expected:

• Send test emails to yourself
• Preview with sample data
• Check mobile rendering
• Verify merge tags work correctly