Membership Plans
Updated November 2024
Create and manage membership tiers with custom pricing, benefits, and booking privileges.
Overview
Membership plans let you offer structured access to your facilities with benefits like discounted rates, priority booking, and exclusive access to certain amenities or time slots.
Common membership structures include:
- Tiered memberships - Bronze, Silver, Gold with increasing benefits
- Sport-specific - Tennis membership, Pool membership, etc.
- Family/Corporate - Multiple members under one account
- Seasonal - Summer pass, Winter league, etc.
Creating Membership Plans
To create a new membership plan:
- Go to Memberships → Plans
- Click "Create Plan"
- Enter plan name and description
- Set pricing and billing frequency
- Configure benefits and privileges
- Save and publish
Plans can be visible on your public booking portal or hidden (invite-only or staff-assigned).
Pricing Options
Flexible pricing structures to fit your business:
- Monthly - Recurring monthly charge
- Annual - Yearly payment (often with discount)
- Quarterly - Every 3 months
- One-time - Single payment for fixed-term access
- Custom - Set your own billing interval
You can also offer:
- Setup fees / initiation fees
- Prorated first month
- Free trial periods
- Promotional discounts
Membership Benefits
Define what members get with each plan:
Booking Privileges
- Extended advance booking window (book further ahead)
- Priority access to popular time slots
- Exclusive access to certain courts or facilities
- Unlimited bookings or a set number per month
- Guest booking allowance
Discounts
- Percentage off all bookings (e.g., 20% member discount)
- Reduced hourly rates
- Free court time included (e.g., 4 hours/month)
- Discounted equipment rentals
- Pro shop discounts
Managing Members
View and manage all members from the Memberships section:
- Member list - Search and filter all members
- Status tracking - Active, expired, cancelled, paused
- Renewal dates - See upcoming renewals
- Usage reports - How often members book and play
- Plan changes - Upgrade, downgrade, or cancel memberships
Members can manage their own subscriptions through the member portal if you enable self-service options.