Member Communications
Updated November 2024
Send announcements, reminders, and updates to your members through Fieldspace.
Overview
Keep your members informed with built-in communication tools. Send announcements, reminders, and targeted messages directly from Fieldspace.
Announcements
Send messages to all members or specific groups:
- Facility closures or schedule changes
- New programs or services
- Upcoming events and tournaments
- Policy updates
Announcements can be sent via email and/or displayed in the member portal.
Renewal Notices
Automated reminders for membership renewals:
- Configurable timing (30 days, 7 days, 1 day before expiry)
- Easy renewal link in the email
- Customizable message content
- Follow-up reminders if not renewed
Targeted Messages
Send messages to specific segments:
- Members of a specific plan
- Members at a specific location
- Members who haven't booked recently
- New members (joined in last X days)
Email Templates
Customize your email templates for consistent branding:
- Welcome emails for new members
- Booking confirmations
- Renewal reminders
- Password reset emails
- Custom announcements
Templates support merge tags for personalization (member name, dates, etc.).