Access Control

Overview

Access control is how you create real differentiation between membership tiers. Gold members shouldn't just pay more—they should get more. Peak-time access, longer booking windows, the ability to bring guests without extra fees. This is where you define all that.

Booking Limits

Control how much court time each tier gets. Prevents any one member from hogging all the good slots:

• Bookings per day — How many reservations can they make in a single day?
• Bookings per week — Weekly cap on total bookings
• Active bookings — How many future reservations can they have at once?
• Hours per month — Total court time allowed. Once they hit it, no more booking until next month.

Example: Basic members get 4 active bookings and 10 hours/month. Premium members get 8 active bookings and unlimited hours. That's a tangible difference worth paying for.

Facility Access

Some facilities should only be available to certain members:

• Practice courts for all tiers, championship courts only for Premium
• Pool access only included in Family memberships
• Exclusive member-only lounge for Gold tier
• Certain locations restricted to members of that specific facility

Non-eligible members simply don't see those options when booking. No confusing error messages—it's just not there unless they have access.

Time Restrictions

Prime time is valuable. Use time restrictions to reward your best members:

• Peak time access — Only Premium members can book Saturday morning or weekday evenings
• Weekend access — Weekday-only memberships at a lower price point
• Advance booking window — Premium books 30 days out; Basic books 7 days out
• Time-of-day limits — Off-peak membership: mornings and early afternoon only

Guest Policies

Members often want to bring friends. Guest policies let you control this without killing the member experience:

• Guest allowance — How many guests per booking? Per month? Basic might get 2 guests/month; Premium gets unlimited.
• Guest fees — Charge extra for guests, or include them in higher tiers
• Guest registration — Require guest names at booking time (liability, security)
• Repeat guest limits — Someone's friend coming every week isn't really a guest—they should be a member. Set limits on how often the same guest can come.

Guest policies that feel generous but have reasonable limits work best. Nobody wants to feel nickel-and-dimed, but you also don't want one member bringing their entire office.