Facility Setup

Overview

Think of a facility as your physical building or location—the place where all your bookable spaces live. A tennis club is a facility. The six courts inside it are the bookable spaces. Getting this structure right from the start makes everything else easier.

Adding a Facility

Setting up your first facility takes about five minutes. Here's the path:

1. Open Facilities from the main nav
2. Hit "Add Facility"
3. Fill in your facility name and basic info
4. Set your hours of operation
5. Add your courts, fields, or rooms
6. Publish when you're ready for bookings

Facility Details

The basics matter more than you might think. When customers land on your booking page, this info helps them decide if you're the right fit:

• Name — Make it recognizable. "Westside Tennis Center" beats "Facility 1"
• Address — Powers the map view and helps people get directions
• Description — A couple sentences about what makes your place worth visiting
• Contact info — Where people call if they have questions
• Timezone — Critical if you're near a border or have remote staff

Adding Courts & Spaces

Now for the fun part—the actual spaces people book. We call them "courts" in the interface, but they can be anything: tennis courts, batting cages, swimming lanes, turf fields, studio rooms, rinks.

For each space, you'll want to specify:

• Name — "Court 1", "Field A", "The Blue Room"—whatever your customers call it
• Type — Helps with filtering and organization
• Capacity — Useful for classes or group bookings
• Surface — Clay, hardcourt, turf, wood—customers care about this stuff
• Indoor/Outdoor — Affects weather-dependent booking rules

Each space inherits your facility's availability by default, but you can customize individual spaces with their own hours and pricing.

Amenities & Features

Tags help customers find exactly what they need. If someone filters for "courts with lights," they'll only see your lit courts. Common amenities worth tagging:

• Lighting (for early morning or evening play)
• Climate control (indoor A/C or heating)
• Locker rooms and showers
• Pro shop on site
• Equipment rental available
• Parking (especially if it's free)
• Accessibility features

Don't go overboard—tag the amenities that actually influence booking decisions.

Photos & Media

People book places that look good. A few tips on photos that convert:

• Show the space in use if possible (or at least set up and ready)
• Natural light beats harsh fluorescents
• Wide shots help people understand the layout
• Set your best photo as the primary—it's what shows in search results
• Minimum 1200x800 pixels keeps things crisp on larger screens

Bad photos can tank your booking rate even if your facility is great. It's worth investing an hour to get good ones.

Facility Pricing

Fieldspace pricing is flexible enough to handle most business models. You can mix and match:

• Hourly base rate — Your standard price per hour
• Peak pricing — Charge more for 6-8pm slots than 2pm
• Weekend rates — Different pricing for Saturdays and Sundays
• Member discounts — Automatically apply lower rates for members
• Minimum booking — Require at least $30 per booking, regardless of duration

You can also stack promo codes on top of all of this. Most facilities start simple and add complexity as they learn what their customers respond to.